Aiphone Integrates IX Series Intercoms With Genetec Security Center

Genetec states the integration enables Aiphone IX Series customers to easily incorporate their video intercom systems into a larger unified security platform.

REDMOND, Wash. — Aiphone Corp., an international manufacturer of intercom and security communication products, has announced that its IX Series intercoms are now compatible with the Genetec Security Center.

Aiphone’s unified IP security platform provides users with a single interface between multiple security devices and their data, and Genetec states this integration enables Aiphone IX Series customers to easily incorporate their video intercom systems into a larger unified security platform.

“Our integration with Security Center and Sipelia gives our customers enhanced capabilities and broadens our collaboration with a trusted security solutions provider like Genetec,” says Brad Kamcheff, marketing manager, Aiphone Corp. “Our customers want solutions with the ability to integrate many different devices — and teaming up with Genetec ensures this is possible.”

Aiphone-Genetec Security Center Integration Provides Higher Levels of Safety

Aiphone explains that Genetec Security Center is an open platform that integrates with more than 900 systems and sensors; it provides enhanced systems management, and it supports integration between multiple security systems, including access control, video surveillance and alarms.

Through the integration between the two product lines, video from Aiphone’s video intercoms can be recorded within the Genetec Security Center and this content can also be streamed live or it can be viewed during an intercom call within the Sipelia Communication Module. Commercial property, business, school, and healthcare facility security teams can employ these solutions to keep a record of interactions between personnel and visitors when the IX Series intercom system is used to request entry.

In addition to using the IX Series master stations, users can also interact with their intercom system using the Security Center client app, which will enable customers to answer video calls from virtually any location. Through the Security Center app, when a visitor approaches the intercom, a receptionist can trigger a door release, transfer, or rollover calls to an outside line. This guarantees a call is never missed and that it will reach the correct person to verify someone’s identity before permitting them to enter a building, according to the company.

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