How Intercoms Can Provide Touch-Free Access Control Options

As a result of the pandemic, there has been an increase in demand for touchless security solutions that eliminate the need for a person to touch a surface or device in order to request or gain access into a facility.

The global pandemic has resulted in many people reconsidering priorities and the way we go about daily life — specifically keeping ourselves and those around us safe. To meet demand, the security industry has developed and implemented new technologies to help minimize the spreading of germs.

Top among these are touchless security solutions that eliminate the need for a person to touch a surface or device in order to request or gain access into a facility. Intercom systems have adapted to incorporate touchless elements.

When integrated with an access control solution, the intercom system can detect motion within a preset range and send communication to a security officer or front desk attendant. This eliminates the need for a visitor to touch a shared keypad or communal door handle.

For both residential and commercial spaces, this offers efficiency with regards to the rising increase in package, grocery and food deliveries, and satisfies the desire by building managers to leverage intercoms to manage the flow of visitors. Delivery personnel can enter more seamlessly without the need to put anything down, or be personally assisted by a staff member or tenant.

Another emerging trend out of the pandemic is contact tracing. With many commercial spaces adjusting back to an in-office environment, employers are seeking an efficient way to understand who was in a given space at any time in the event of an exposure. As a next step, notifying those individuals and ensuring that they are properly informed is an imperative part of minimizing the spread. This is possible through intercom security.

The benefits of intercom systems and their touchless capabilities extend to incorporate remote applications where employees can gain access to a space through a mobile app which can be used to track who is in a space at a given time. In the event that someone tests positive for COVID-19, the business could then easily notify any employees, visitors, or vendors who may have been exposed.

While the future of the pandemic is still uncertain, and we all must continue to pivot and adjust, it’s clear that touchless intercom solutions are helping to provide a safe and efficient transition.


Brad Kamcheff, Marketing Manager for Aiphone.

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