Say Goodbye to Keys and Static Codes, and Hello to Customer Satisfaction

From offering standalone access control solutions, Codelocks is now joining forces with its customers to offer integrated solutions – coded locks that form part of the customers’ product.

Say Goodbye to Keys and Static Codes, and Hello to Customer Satisfaction

Giving customers access to a locked product – whether that’s a location, a facility or a locker – can be a tricky balance. You want people to be able to use your product or service, but at the same time, you don’t want the wrong people to gain access. Physical keys take a lot of effort to coordinate as you must physically hand them over and collect them afterwards. While static combinations and codes can be reused or passed on to other people and taken out of your control. So, you’ve got to balance two things: access and control. Those keywords are central to everything we do at Codelocks. 

Companies want to give their customers the most straightforward, seamless way to use their products while being assured that only the right people have access. It might seem small, but it plays a big part in how customers view you. Talking to customers across several industries, we’ve come to appreciate that Codelocks’ products are an integral part of the experience of their own customers. So, it makes perfect sense to incorporate our technology into their products. 

This is what Codelocks has done for several clients already, and it’s an exciting part of the job. End users and entrepreneurs see controlling access to their service as a problem, and Codelocks is more than happy to share its knowledge and expertise to come up with a creative integrated solution based on Codelocks NetCode® Technology. 

NetCode technology is the smart way to generate time-sensitive codes for doors, gates, lockers and cabinets. It allows businesses to control access by creating codes that have a specified start date, time and duration that will automatically expire at the end of the period. Sending the code to the customer is straightforward and can be incorporated into a booking system or custom-built app thanks to our Codelocks Connect Portal and application programming interface (API), as many companies have already done. 

STOREiT LOCKERS’ customers use an online portal to book and pay for a storage locker in advance at sporting events or concerts. Codelocks NetCode Technology generates and delivers codes that give the customer a specific start date, time and duration to access the lockers to deposit or retrieve their property. Because NetCode equipped locks don’t require WiFi to operate, they can be set up anywhere – even in remote locations like beaches or campsites. 

There are many applications in the new hybrid online/offline retail and dining space too. Yummy Box® is perfect for people who enjoy their takeout meals at the right temperature. The diner places their takeout order with the restaurant who delivers it to the thermally insulated food locker. Codes are sent with order confirmation for customer pick-up. 

Codelocks Integrated Solutions play a key role offering smarter access for everyone. 

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