Maxxess Visitor Management Solution Gains New Features for Post-Pandemic Workplace

The new release includes options for mobile access control using smartphones, as well as new touchless reader choices.

YORBA LINDA, Calif. — Maxxess Systems, a provider of event response management and collaboration systems, announces a major update to its eVisitor visitor management solution with new mobile access integrations and touchless reader choices to support more flexible workplace operations post-pandemic.

The new release includes options for mobile access control using smartphones, with authorized visitors and site users now able to pass through secure entrances using a choice of more convenient and hygienic contactless and touchless methods, including secure GDPR-compliant biometrics.

Touchless kiosks allow reception staffing levels to be reduced in settings from hospitality to corporate offices, and provide faster, more convenient check-in and entry for guests, according to the company.

For the growing number of organizations wanting to switch old-style access cards or fobs for smartphones, eVisitor now allows access to be granted when users place their phones in front of a reader like a standard card. Users can “press and enter” using remote control; they can slide their hand across the reader without needing to take out their phone; they can pat on their phone while it’s in their pocket, or they can just approach the reader.

Technology that differentiates between access points at distances up to 65 feet allows multiple readers to operate in the same area. The system controller can specify which options are offered by each reader, depending on the security and operational requirements of each location.

The updated eVisitor is said to make it faster and easier for site users including regular staff, contractors, and temporary workers, to access the areas where they’re authorized to be, and gain access to the resources they’re entitled to use, such as WiFi and IT networks.

“Our eVisitor visitor management solution is in high demand because it’s helping organizations move forward confidently with the priorities of the post-pandemic recovery, including the shift to hybrid working,” says Lee Copland, managing director, Maxxess. “It enables smooth, hassle-free access to multiple facilities, for example making team and customer meetings easier to arrange and facilitate. This is helping re-invigorate collaborative in-person working and driving innovation after months during which teams were restricted to remote video calls.”

Maxxess says the hygienic, touchless and frictionless access model has become more popular over the last year, with hygiene a top priority. This is likely to remain an important consideration as organizations look to improve resilience against ongoing infection control and the risk of SARS-CoV-2 variants emerging in the fall, according to the company.

eVisitor can also be used to improve the visitor experience — for staff and guests — making it easier to book meetings, and collaborate with colleagues from other facilities or organizations, or to manage external contractors for maintenance and other services. This can all now be done using Outlook or via an online portal, configured with pre-screening if required.

ID requests, which are required at critical infrastructure sites and increasingly for many customers in regions such as the Middle East, can also be mandated using eVisitor. License plate registration allows automated vehicle entry through barriers, and drivers can be further assisted with parking space allocation and wayfinding information.

Maxxess eVisitor is proving especially popular for the way it enables secure, efficient management of visitors as well as scheduled van and truck deliveries, with intuitive dashboards that provide a real-time overview of everyone on site across single or multiple facilities, and comprehensive reporting tools providing an audit trail for compliance and contact tracing purposes, according to the company.

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