Bob is currently a Security Sales & Integration "Tech Talk" columnist and a contributing technical writer. Bob installed his first DIY home intercom system at the age of 13, and formally started his technology career as a Navy communication electronics technician during the Vietnam War. He then attended the Milwaukee School of Engineering and went on to complete a Security Management program at Milwaukee Area Technical College. Since 1976, Bob has served in a variety of technical, training and project management positions with organizations such ADT, Rollins, National Guardian, Lockheed Martin, American Alarm Supply, Sonitrol and Ingersoll Rand. Early in his career, Bob started and operated his own alarm dealership. He has also served as treasurer of the Wisconsin Burglar and Fire Alarm Association and on Security Industry Association (SIA) standards committees. Bob also provides media and training consulting to the security industry.
Bob Dolph dishes on the latest advances in intrusion tech to help give you that extra professional advantage in the ever-competitive DIY/MIY security marketplace.
Did you know that the biggest cause of problems in system installations is proper electrical termination, or the connecting of cables to equipment or other cables?
It never hurts to review the importance of sound basic skills and practices, especially when many experienced techs are responsible for training newbies.
While tools, installation, servicing, etc., are considered technical skills or hard skills, which are heavily emphasized in any tech industry, soft skills tend to be taken for granted.