Two-way mass notification represents an added layer of RMR, and keeps communities connected with important information.
Kevin Lehan
Kevin Lehan's Latest Posts
Is a 3rd-Party Central Station the Right Move for Your Alarm Company?
Operating and financing a 24/7 monitoring facility can be a hassle for a business. It might make more sense to put the burden on a third-party central station.
Watch Your Language (and Fire Codes)!
Monitoring Matters columnist Kevin Lehan discusses the impact of NFPA 72 code revisions on authorities having jurisdiction (AHJs) and central stations.
What if Their Alarm Signals Never Reach the Central Station?
Learn how to thwart hackers from halting alarm communications.
Why Security Integrators Should Check History Reports
Daily history reports can help security integrators catch what they may have missed.
Capitalizing on Your Central Station’s Brains & Brawn
Learn how central stations can aid in implementing best practices to standardize installations and maximize overall account value.
Increase Value of Security Accounts With Video Verification
Implementing video verification can help a security dealer increase subscriber base value because the technology usually delivers faster police response.
Promote Strengths & Get Creative to Generate New RMR
Think about how existing clients can create new RMR.
Help Homeowners Understand Value Exchange of Central Station Contracts
It’s not business but personal when selling to residential customers who want an alarm system to protect their family, treasured possessions and memories created within a home.Even homeowners who are astute businesspeople at the office change their mindset once...
3 Ways Video Can Expand RMR Potential
Alarm contractors have an opportunity to increase their recurring monthly revenue (RMR) by educating customers about the many benefits and variety of uses of video equipment, which is the fastest growing segment in the industry.Video — whether for event...
Your Part in Providing the Information AHJs Covet Most
Fire chiefs, inspectors and marshals carry the heavy burden of a community’s life safety on their shoulders. Should a tragedy occur, they are the first ones called to the carpet to explain what and why something bad happened on their watch.For this reason, these...
Taking Stock of the Approaching 2G Sunset
Telecommunications giant AT&T recently announced it will be sunsetting its 2G network by the end of 2016, and many other telcos are setting their own schedules in order to use that bandwidth to increase capacity 100-fold for 3G/4G services that allow for growing...












