Central stations and call centers need to be able to meet the demands of different standards to be able to serve their clients and end users universally and effectively.
Since standards dictate how you do installations and where systems are monitored, it’s extremely important to understand how they come into being. TMA President Morgan Hertel shares the behind-the-scenes process.
AVS-01 is the first standard to look at many variables and disparate data and use that to ascertain new priorities that can be used by monitoring centers to vary their workflow and notification processes and methods.
Moving your accounts from POTS lines to an alternate technology will ultimately save you time and increase the value of your company, but more importantly it will provide your subscribers solid and reliable communications into the future.
Today, buyers and lenders have much different metrics when it comes to determining what a fair and equitable purchase price is for a given customer base.
New systems will no longer have a static set of features. Instead, they will be sold on the merits of how fast they can solve our unique problems and how much will it cost.
Due to success with working from home, some organizations want to modify UL 827 to allow for a permanent change that would, in essence, allow remote monitoring during normal nonemergent times.