Author Profile

Peter Giacalone

Peter Giacalone is President of Giacalone Associates, an independent security consulting firm.

More About Peter Giacalone

Peter Giacalone's Latest Opinion Posts

Read: Why You Should Embrace Unified Communications as a Service

Why You Should Embrace Unified Communications as a Service

Unified communications as a service allows onsite and remote users to collaborate seamlessly between devices and platforms — ideal for security dealers and monitoring centers.

Read: Why Security Dealers Should Always Offer a Demo

Why Security Dealers Should Always Offer a Demo

Consultant Peter Giacalone has witnessed dealers who’ve utilized demonstrations as part of their in-home sales presentation generate an increase in their closing ratios.

Read: Why Vetting Companies Requires More Than Just Looking at Ratings

Why Vetting Companies Requires More Than Just Looking at Ratings

Peter Giacalone explains how to properly vet companies when looking at online reviews, as well as how to ensure your employees leave positive ones.

Peter Giacalone's Latest Posts

Read: Looking Back at When 3G Sunset Efforts All Started

Looking Back at When 3G Sunset Efforts All Started

Shifting deadlines, new technology, puzzling decisions, a pandemic — there were numerous factors that made the 3G sunset more difficult than 2G’s.

Read: 3G Sunset Success Story: How Alarmingly Affordable Beat the Clock

3G Sunset Success Story: How Alarmingly Affordable Beat the Clock

Learn how Steve Capogna, president of Alarmingly Affordable in Staten Island, is leveraging the 3G sunset to improve customer relations.

Read: Remote Video: Understanding Its True Value

Remote Video: Understanding Its True Value

Besides the obvious value in providing some primary or additional security to a subscriber’s location, a huge and sometimes overlooked value is the additional business management tools remote video can provide.

Read: The Rapidly Evolving Personal Emergency Response Systems Channel & the COVID Effect

The Rapidly Evolving Personal Emergency Response Systems Channel & the COVID Effect

The pandemic has further stimulated the already rapidly evolving Personal Emergency Response Systems channel. Learn about the different offerings and opportunities to succeed by serving those customers.

Read: Evolution, Growth & Change: Entrepreneurship in the Security Industry

Evolution, Growth & Change: Entrepreneurship in the Security Industry

As technology has matured and markets changed, new industry entrants have led to the restructuring of the industry, which in turn caused it to be a bit more challenging for a simple start-up to compete in the current, rapidly moving landscape.

Read: How to Ensure You’re Getting the Most From Your Monitoring Provider

How to Ensure You’re Getting the Most From Your Monitoring Provider

Central stations provide tools and applications for their dealers and their subscribers to take a greater control of their part in the security chain.

Read: Protecting Both You and Your Clients From Cyber Disaster

Protecting Both You and Your Clients From Cyber Disaster

Focusing on your own network security is one element. Making sure and confirming what outside vendors and networks you and your company connect into or that connect into you is equally important.

Read: Don’t Let Telecoms Hold Your Lines Hostage

Don’t Let Telecoms Hold Your Lines Hostage

The ability to control your own telephone services is essential. Conversely, if a carrier states they won’t allow this, it would be a first sign and red flag that something may not be in line with your needs and requirements.

Read: 3G Sunset Challenges, Opportunities & Choices

3G Sunset Challenges, Opportunities & Choices

With this most recent evolution to 4G, it is without question that the entire industry must engage and focus on proactively installing 4G systems and upgrading all existing previous generation cellular systems.

Read: The New Normal for Security Monitoring, Support & Staffing

The New Normal for Security Monitoring, Support & Staffing

Although the security and safety industry maintains focus on redundancy and business continuity, it appears that most were not prepared for something like COVID-19.

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