Why You Should Embrace Unified Communications as a Service
Unified communications as a service allows onsite and remote users to collaborate seamlessly between devices and platforms — ideal for security dealers and monitoring centers.
Peter Giacalone is President of Giacalone Associates, an independent security consulting firm.
Unified communications as a service allows onsite and remote users to collaborate seamlessly between devices and platforms — ideal for security dealers and monitoring centers.
Consultant Peter Giacalone has witnessed dealers who’ve utilized demonstrations as part of their in-home sales presentation generate an increase in their closing ratios.
Peter Giacalone explains how to properly vet companies when looking at online reviews, as well as how to ensure your employees leave positive ones.
Emerging hybrid and hosted central station services are bringing valuable options to the forefront for security dealers. Find out how and why CSaaS is changing the monitoring landscape.
Monitoring sits at the nucleus of myriad technology propositions and business models. Focusing on augmentation of systems can increase customer retention and average lifespan of a subscriber.
Shifting deadlines, new technology, puzzling decisions, a pandemic — there were numerous factors that made the 3G sunset more difficult than 2G’s.
Learn how Steve Capogna, president of Alarmingly Affordable in Staten Island, is leveraging the 3G sunset to improve customer relations.
Besides the obvious value in providing some primary or additional security to a subscriber’s location, a huge and sometimes overlooked value is the additional business management tools remote video can provide.
The pandemic has further stimulated the already rapidly evolving Personal Emergency Response Systems channel. Learn about the different offerings and opportunities to succeed by serving those customers.
As technology has matured and markets changed, new industry entrants have led to the restructuring of the industry, which in turn caused it to be a bit more challenging for a simple start-up to compete in the current, rapidly moving landscape.
Central stations provide tools and applications for their dealers and their subscribers to take a greater control of their part in the security chain.
Focusing on your own network security is one element. Making sure and confirming what outside vendors and networks you and your company connect into or that connect into you is equally important.
The ability to control your own telephone services is essential. Conversely, if a carrier states they won’t allow this, it would be a first sign and red flag that something may not be in line with your needs and requirements.
This session will help integrators better understand the needs and market demands of their retail customers.
Take a closer look at all the recurring monthly revenue trends from our 2021 research
