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Author Profile

Peter Giacalone

Peter Giacalone is President of Giacalone Associates, an independent security consulting firm.

More About Peter Giacalone

Peter Giacalone's Latest Opinion Posts

Read: Why Security Dealers Should Always Offer a Demo

Why Security Dealers Should Always Offer a Demo

Consultant Peter Giacalone has witnessed dealers who’ve utilized demonstrations as part of their in-home sales presentation generate an increase in their closing ratios.

Read: Why Vetting Companies Requires More Than Just Looking at Ratings

Why Vetting Companies Requires More Than Just Looking at Ratings

Peter Giacalone explains how to properly vet companies when looking at online reviews, as well as how to ensure your employees leave positive ones.

Peter Giacalone's Latest Posts

Read: Why Security Dealers Should Always Offer a Demo

Why Security Dealers Should Always Offer a Demo

Consultant Peter Giacalone has witnessed dealers who’ve utilized demonstrations as part of their in-home sales presentation generate an increase in their closing ratios.

Read: Why Vetting Companies Requires More Than Just Looking at Ratings

Why Vetting Companies Requires More Than Just Looking at Ratings

Peter Giacalone explains how to properly vet companies when looking at online reviews, as well as how to ensure your employees leave positive ones.

Read: How Central Stations Can Leverage the Cloud for Better Value

How Central Stations Can Leverage the Cloud for Better Value

Sharing alarm monitoring with third parties through the Cloud provides a winning value proposition.

Read: Why Now Is the Time to Pursue PERS & mPERS

Why Now Is the Time to Pursue PERS & mPERS

An expanding market makes mPERS offering more appealing than ever.

Read: Offering Environmental Detection Can Open the RMR Floodgates

Offering Environmental Detection Can Open the RMR Floodgates

How to score more end-user points by becoming an environmental detection crusader.

Read: Have You Reevaluated Your Monitoring Center’s Capabilities? Here’s Why You Should

Have You Reevaluated Your Monitoring Center’s Capabilities? Here’s Why You Should

Forward thinking is absolutely critical for monitoring companies’ central stations in order to ensure their customers are getting the best possible service.

Read: Don’t Overlook the Value of Remote Monitored Video

Don’t Overlook the Value of Remote Monitored Video

The service opens up additional business management tools and can take advantage of the trend toward mobile apps.

Read: Why There’s No Reason to Offer POTS-Connected Alarm Systems

Why There’s No Reason to Offer POTS-Connected Alarm Systems

Security dealers need to keep up with new technology in order to fulfill their responsibilities to customers, new and old.

Read: Say Goodbye to POTS Lines, Say Hello to Customer Engagement

Say Goodbye to POTS Lines, Say Hello to Customer Engagement

If you don’t educate your subscribers on elements that affect them, your competition will swoop in and do so.

Read: Lessons Security Companies of All Sizes Can Learn From Tyco-JCI Merger

Lessons Security Companies of All Sizes Can Learn From Tyco-JCI Merger

Proper positioning and planning is important for every company, regardless of size.

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