Emerging hybrid and hosted central station services are bringing valuable options to the forefront for security dealers. Find out how and why CSaaS is changing the monitoring landscape.
Peter Giacalone
Peter Giacalone is President of Giacalone Associates, an independent security consulting firm.
Peter Giacalone's Latest Posts
Why Integrators Must Ditch the Silo Approach and Sell Whole ‘Ecosystems’
Monitoring sits at the nucleus of myriad technology propositions and business models. Focusing on augmentation of systems can increase customer retention and average lifespan of a subscriber.
Looking Back at When 3G Sunset Efforts All Started
Shifting deadlines, new technology, puzzling decisions, a pandemic — there were numerous factors that made the 3G sunset more difficult than 2G’s.
3G Sunset Success Story: How Alarmingly Affordable Beat the Clock
Learn how Steve Capogna, president of Alarmingly Affordable in Staten Island, is leveraging the 3G sunset to improve customer relations.
Remote Video: Understanding Its True Value
Besides the obvious value in providing some primary or additional security to a subscriber’s location, a huge and sometimes overlooked value is the additional business management tools remote video can provide.
The Rapidly Evolving Personal Emergency Response Systems Channel & the COVID Effect
The pandemic has further stimulated the already rapidly evolving Personal Emergency Response Systems channel. Learn about the different offerings and opportunities to succeed by serving those customers.
Evolution, Growth & Change: Entrepreneurship in the Security Industry
As technology has matured and markets changed, new industry entrants have led to the restructuring of the industry, which in turn caused it to be a bit more challenging for a simple start-up to compete in the current, rapidly moving landscape.
How to Ensure You’re Getting the Most From Your Monitoring Provider
Central stations provide tools and applications for their dealers and their subscribers to take a greater control of their part in the security chain.
Protecting Both You and Your Clients From Cyber Disaster
Focusing on your own network security is one element. Making sure and confirming what outside vendors and networks you and your company connect into or that connect into you is equally important.
Don’t Let Telecoms Hold Your Lines Hostage
The ability to control your own telephone services is essential. Conversely, if a carrier states they won’t allow this, it would be a first sign and red flag that something may not be in line with your needs and requirements.
The New Normal for Security Monitoring, Support & Staffing
Although the security and safety industry maintains focus on redundancy and business continuity, it appears that most were not prepared for something like COVID-19.
The Importance of Ensuring Telecom Redundancy and Diversity
A monitoring center structured with a blend of tier one telecommunication carriers and premier RespOrg facilitator will bring the best results for continuous uptime and disaster recovery.
