Custom Alarm Tells How to Cut Down False Dispatches

Grooming the Security Industry’s Next Generation

CEOs: Services Make Clients Stick Like Glue

Four top integrator executives reveal how they execute highly strategic business plans that provide for practically any contingency. The exclusive roundtable digs into how these companies are adapting to new technologies, services and revenue models that ensure stickiness with customers.

Getting to Know the Roundtable Panelists

Physical Security Brings a Higher Standard to Logical Domain

May Your Sales Force Be With You

False Alarm Reduction Is Customary at Custom Alarm

Proven techniques that cut false alarms and police dispatches are business as usual for Custom Alarm. The company’s assimilation of practices like two-call verification and following up on all false alarms helped it earn the 6th annual Police Dispatch Quality (PDQ) Award. Find out what makes its outstanding false alarm management program tick.

Police Tell Security Companies What They Want From Them

2011 Law Enforcement Security Industry Study

Thanks to the implementation of best practices and advances in technology, recent years have seen reductions in false alarm dispatches that are helping bolster the relationship between law enforcement and the security industry. Yet there remains much to be done to further strengthen and grow the partnership. The 2011 Law Enforcement Security Industry Study serves as a report card for both sides.

Bold Marketing Strategies Help Safety Technologies Improve Bottom Line

When the recession rocked the world of Safety Technologies Inc., the integrator refused to tuck tail and hide. Instead, it fought back with bold initiatives and strategies. Those actions are not only improving its bottom line but propelled it to capture SSI 2011 Installer of the Year honors.