Sarah Salazar's Latest Posts
Your central station’s automation platforms often offer innovative tools that can be used to enhance your customer’s experience and satisfaction with their alarm system.
Taking advantage of your monitoring center’s automation system and staying in constant communication with your reps and customers will make weathering hurricane season a breeze.
The time to learn a monitoring company’s default response is before the signals are sent, not at 3 a.m. in the middle of a thunderstorm.
While there are multiple types of communication that you can choose from, not all are created equal.
Don’t be afraid to change the way you communicate with customers and vendor partners or restructuring the way your business is organized to fit the “new norm.”
Automation platforms often offer innovative tools that can be used to enhance your customer’s experience and satisfaction with their alarm system.
With the 3G sunset fast approaching, it’s time to put together a game plan, or face the possibility of losing customers as well as lawsuits and potentially lives.