Your central station’s automation platforms often offer innovative tools that can be used to enhance your customer’s experience and satisfaction with their alarm system.
Sarah Salazar
Sarah Salazar's Latest Posts
The Value of Monitoring Centers During Hazardous Weather
Taking advantage of your monitoring center’s automation system and staying in constant communication with your reps and customers will make weathering hurricane season a breeze.
Do You Know Your Monitoring Center’s Procedures?
The time to learn a monitoring company’s default response is before the signals are sent, not at 3 a.m. in the middle of a thunderstorm.
Why Programing Multiple Communications Paths Into the Central Station Is So Important
While there are multiple types of communication that you can choose from, not all are created equal.
How Security Companies Can Adapt and Thrive During the Pandemic
Don’t be afraid to change the way you communicate with customers and vendor partners or restructuring the way your business is organized to fit the “new norm.”
Do You Utilize Your Central Station’s Automation to the Fullest?
Automation platforms often offer innovative tools that can be used to enhance your customer’s experience and satisfaction with their alarm system.
Stop Stalling: Now Is the Time to Game Plan for the 3G Sunset
With the 3G sunset fast approaching, it’s time to put together a game plan, or face the possibility of losing customers as well as lawsuits and potentially lives.