TMA Mid-Year Meeting Examines Monitoring Beyond Usual Use Cases

The length of a customer’s initial contract is an important milestone for monitoring providers. A little over one-third of broadband households have had their services for five or more years. That leaves about about two-thirds who have had their services for five or less years.

This remains a growing area for new consumers to add professional monitoring services to their homes. It is also an area where innovation and interactive services are going to continue to play a big role.