Looking at security systems owners who acquired a system within the past six years, the trend for self-installation emerges. In Q2 of 2020, about one-third of consumers who purchased a security system elected to self-install. This is a key trend for the industry to watch, Parks said.
“These stats are something that we watch very closely. And you can see over the years that self-installation has not just started in the industry, but it certainly has grown with the ease of an ability to get a system installed and then still having professional services attached to them,” she said.