Travelers Extends Amazon Smart Home, Discounted Insurance Offer

Eligible customers in 15 states can now receive a free Amazon Echo Dot, plus discounts on smart home kits and home insurance policies.

HARTFORD, Conn. — After launching the program in October, The Travelers Companies (NYSE: TRV) has extended to 11 new states where eligible customers can access discounts on smart home kits through the insurance industry’s first digital storefront on Amazon, Amazon.com/Travelers.

The additional states are Alabama, Arizona, Connecticut, Idaho, Illinois, New Jersey, New Mexico, Oregon, Tennessee, Texas and Utah. Home insurance customers in these states can also receive a free Amazon Echo Dot from Travelers — even without the purchase of a kit — subject to program terms.

The discounts and free Amazon Echo Dot were initially available to Travelers home insurance customers in California and Travelers Quantum Home 2.0 customers in Colorado, Missouri and Wisconsin.

“We’re excited about the engagement with our Amazon digital storefront, and we will continue to build upon it and expand its reach,” states Michael Klein, executive vice president and president of personal insurance at Travelers. “This unique offering helps customers better protect their homes and provides our independent agents with an innovative way to differentiate themselves in the marketplace.”

The smart home kits are designed to help protect homeowners from some of the most common causes of loss. The kits include:

  • security cameras
  • water sensors
  • motion detectors with multisensor capabilities
  • A smart home hub that wirelessly connects a wide range of smart devices and enables them to work together
  • An Amazon Echo Dot

Eligible Travelers home insurance customers can receive a discount on their policy with the purchase of a smart home kit. Discounted kit installation through Amazon Smart Home Services is also offered where available.

Travelers also recently introduced new Alexa skills: the “Travelers” skill, which assists the company’s home insurance policyholders with questions regarding billing and payments; and the “Travelers Home Central” skill, which enables all consumers to access property maintenance and home safety tips. For example, “Alexa, ask Travelers when is my bill due,” or “Alexa, ask Home Central for a fall home maintenance tip.”

The company says it plans to add additional Alexa skills over time.

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