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2018 Goals: Here’s Why Measuring Your Attrition Should Be a Priority

Smaller companies ($3K-$50K RMR) experienced an increase in both the gross and net attrition (6.55% gross and 5.83% net in 2015 vs. 8.32% and 7.64% in 2016, respectively), while the $500K+ company size category rose slightly again in 2016 (10.79% net attrition in 2015 rising to 11.17% net attrition in 2016.)

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