Best of the Best: ADS Security Stands and Delivers
ADS Security is the only security installation company to operate a UL-listed, CSAA Five Diamond Central Station monitoring operation in Middle Tennessee.
With a consistent emphasis on integrity and relentlessly pursuing total customer satisfaction, Nashville, Tenn.-based ADS Security has raised the bar for professional installation and monitored security services businesses. As ADS Security moves into its third decade of excellence, it does so with the honor of being named a runner-up for SSI’s 2012 Installer of the Year (Large company, 150+ employees).
“Management’s keen eye for new opportunities has contributed to our success, including strategic acquisitions, entry into new markets, and adoption of new technologies,” says ADS Security President and COO John Cerasuolo. “Being part of an industry that is constantly evolving and changing, ADS firmly believes in keeping a constant eye toward the future in order to keep pace and succeed amid fierce competition.”
Factors contributing to ADS’ recognition: customer service includes thank you notes after service visits, care surveys and online account management; incentives, education/training and benefits that boosted employee morale and retention; a progressive portfolio with managed access, remote video, mobile management and identity theft protection; CEO Mel Mahler is an SSI Hall of Famer and past CSAA president; and charitable actions have won philanthropy awards.
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About the Author
Scott Goldfine, Editor-in-Chief and Associate Publisher
Scott Goldfine is Editor-in-Chief and Associate Publisher of Security Sales & Integration. Well-versed in the technical and business aspects of electronic security (video surveillance, access control, systems integration, intrusion detection, fire/life safety), Goldfine is nationally recognized as an industry expert and speaker. Goldfine is involved in several security events and organizations, including the Electronic Security Association (ESA), Security Industry Association (SIA), Security Industry Alarm Coalition (SIAC), False Alarm Reduction Association (FARA), ASIS Int'l and more. Goldfine also serves on several boards, including the SIA Marketing Committee, CSAA Marketing and Communications Committee, PSA Cybersecurity Advisory Council and Robolliance. He is a certified alarm technician, former cable-TV tech, audio company entrepreneur, and lifelong electronics and computers enthusiast. Goldfine joined Security Sales & Integration in 1998.
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