ScanSource Acquires Canpango, a Salesforce Solution Provider

Canpango provides a number of professional services, including sales-force solution configuration and implementation, business-process consulting and more.

GREENVILLE, S.C. — ScanSource (Nasdaq: SCSC), a wholesale distributor of technology products and services, has acquired consulting firm Canpango for undisclosed terms.

Canpango, a longstanding Salesforce implementation and consulting partner, offers a portfolio of professional services, including sales-force solution configuration and implementation, business-process consulting, training and education, application development and data migration and reporting, according to a press release.

The acquisition allows ScanSource and Intelisys, the company’s distributor of telecommunications and Cloud services, to expand its customer relationship management (CRM) capabilities and professional-services offerings without opening their own practice, the release states.

Partners can now identify and expedite new revenue streams and opportunities, such as CRM and customer support solutions integrated directly with contact center as a service (CCaaS) and unified communications as a service (UCaaS), according to the company.

“As our partners continue to move upmarket into larger, more complex UCaaS and CCaaS opportunities, the requirements for CRM are increasing. The team at Canpango brings extensive experience around these technologies, as well as the professional services needed to make these solutions successful,” says Mike Baur, CEO, ScanSource.

Canpango has about 70 employees and is headquartered in Milwaukee, with offices in Chicago, New York, London, and Port Elizabeth, South Africa.

Matt Lautz, along with the Canpango team, will join ScanSource. Lautz will lead Canpango as ScanSource’s CRM and business process consulting practice, broadening the company’s reach and continuing to build a long-lasting global relationship with Salesforce and the growing partner community.

Previously, Lautz was a co-founder and CEO of Corvisa, a Cloud communications provider that was sold in 2016 to ShoreTel, a long-time strategic vendor partner of ScanSource.

“CRM is at the core of every customer conversation, as reliable data allows for more meaningful customer relationships. The CRM conversation provides a natural entrance point for partners to extend their current offerings beyond UCaaS and CCaaS to include CRM, marketing automation, business consulting services and more,” Lautz says. “We are excited to join the ScanSource team and to deliver the professional services that can help both ScanSource and Intelisys partners accelerate these business opportunities.”

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