MOD Pizza Reduces False Alarm Costs by Over 95% With Upgraded Security Systems

Interface Systems designed a major upgrade of MOD Pizza’s security system for more than 420 of the chain’s storefronts.

EARTH CITY, Mo. — Interface Systems, a managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, has announced that MOD Pizza, a casual pizza concept restaurant chain, has chosen Interface to implement an upgrade of physical security infrastructure.

The company states the upgrades are set for more than 420 of its company-owned restaurants. and the security provider boasts that by consolidating physical security operations with Interface, MOD Pizza has improved security while reducing false alarm costs by over 95% and monthly subscription costs by over 15%.

With a mission to hire people that have barriers to hiring, including those who were formerly incarcerated, individuals with intellectual or developmental disabilities (IDD), and those who have struggled with housing insecurity or are recovering from addiction, MOD Pizza is committed to creating a safe environment for its 10,000 squad members (employees) and patrons.

However, legacy camera and alarm systems required frequent manual intervention which was unnecessarily adding to their employees’ workload and disrupting their focus on customers.

Interface Systems points out the asset protection team at MOD Pizza evaluated different vendors to tackle the complex challenge of streamlining technology implementation while creating a foundation that would allow the addition of advanced security capabilities in the future.

MOD Pizza chose Interface to deploy hybrid network video recorders (NVRs) to leverage MOD’s legacy analog camera investments and installed the latest IP cameras at new locations. With NVRs in place, security footage from analog cameras can now be converted into digital format and stored on the Cloud for easier access, review and analysis.

MOD Pizza’s legacy alarm systems resulted in frequent operational disruption and false alarm penalties, and employee confidence in the alarm solution was fast eroding. To solve this problem, Interface deployed a video-verified alarm solution that includes verification of every alarm event by trained intervention specialists.

This has significantly reduced wasted effort by restaurant managers to physically check the location during non-business hours, and eliminated costly false alarm penalties.

In addition, Interface deployed a centralized Cloud-based video management system to easily find video recordings, across any location, for investigations and securely share the recordings with law enforcement or use video clips for internal training purposes.

Interface Systems concludes by commenting that through consolidating all business security operations, MOD Pizza is now in a position to offer a significantly improved work environment for its employees, along with discreet, always-on security coverage for customers.

With an advanced security solution now in place across hundreds of its restaurants, MOD Pizza is piloting a next-generation video analytics solution to optimize restaurant layout, improve customer experience, and uncover real-time intelligence to streamline restaurant operations.

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