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SSI Stellar Service Awards Honor Suppliers With a Surplus of Service

Manufacturer Warranty Policies 

Gold: Alula 

Silver: DMP 

Bronze: Hanwha

“The five-year warranty we offer on our products is the cornerstone of Hanwha Vision’s customer service approach, giving customers the peace of mind that comes with knowing we’ll stand by our products long after a sale or an installation is complete. Everything we do is designed to make it easy to work with us – from our fully owned and managed service, repair, and advanced exchange center in (the HTCC in Englewood, N.J.) to our streamlined claims process. We’re always looking for new ways to provide timely and comprehensive support to our customers and partners regardless of their location, and to minimize any downtime due to product issues or parts requests as much as possible.” — Miguel Lazatin, Senior Director, Marketing, Hanwha Vision America

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