NMC Hires Grant Graham as Vice President of Dealer Relations

Formerly of Brinks Home Security/MONI, Graham will support National Monitoring Center’s growth and mission of empowering and strengthening dealer success.

LAKE FOREST, Calif. — National Monitoring Center (NMC), part of the Netwatch Group, has appointed Grant Graham as vice president of dealer relations. Graham will be responsible for the leadership of dealers and dedicated to their success, according to an announcement.

Graham formerly served with NMC as operations manager from 2001-2016, during which he oversaw all daily aspects of the central station’s multifaceted, nationwide operation.

Most recently, Graham served at Brinks Home Security (formerly MONI) as senior director of monitoring operations where he oversaw many elements of the company’s operations. He is credited with increasing the service level for alarm response by more than 10% and inbound calls by 24%, among many other achievements, according to the announcement.

“NMC has a long history of dedication to ahead-of-industry technological solutions and valuable partnerships which lead to the formation of Netwatch Group, and we apply that same dedication in our efforts to build a powerful, synergistic team at NMC,” states NMC President Woodie Andrawos. “This is why we are thrilled to have Grant Graham on the team. Grant has a proven record of building long-term business relationships and has been instrumental in facilitating growth on numerous levels.”

His combined experience and understanding of NMC culture and mission make this role an exciting fit for Graham, the company states.

“I am excited to be taking on this new role as VP of Dealer Relations at NMC. It is wonderful to partner with a company focused on organizational growth and constant improvement,” he says. “I look forward to having an impact on dealer success and helping them successfully navigate the market, acquire new agreements, deliver new products offerings, and leverage the wealth of dealer support available at NMC.” 

Founded in 2001, the company operates two redundant monitoring centers in Lake Forest, Calif., and Irving, Texas. It was recently awarded the first annual TMA/SSI Monitoring Technology Marvel Award. The company accepted the honor from representatives of award co-founders The Monitoring Association and Security Sales & Integration at the recent Electronic Security Expo (ESX) in Nashville, Tenn.

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