Security Dealers Can Thrive in Internet of Things

CompTIA CEO Todd Thibodeaux discusses technology trends, opportunities for installing security contractors in the residential market and more in the latest Hot Seat Q&A.

Where can physical security companies look to recruit new employee prospects with IT/IP skillsets?

A great way to find young talent to fill the pipeline with future workers is through an apprenticeship, internship or student worker program. Many high schools, colleges, community colleges and universities have technology training programs in their curriculum. This provides employers with a pool of prospective future employees who’ve already made the choice to pursue a career in technology. Once you get them in the door, you can identify talent that may be a good fit for your company in the future.

You should also look within your own ranks among the new hires and people holding the entry-level jobs. A lower level staff member often will demonstrate the aptitude and attitude to be trained and certificated for a more prominent role in the organization. Look for employees who demonstrate good organizational and problem-solving skills. Good communications skills are also a must-have.

What employment expectations or other hiring idiosyncrasies might installing security contractors expect from millennials in particular?

Young professionals from the millennial generation are already out there making a difference. They are eventually going to lead our industry in a very short period of time.

A great way to find young talent to fill the pipeline with future workers is through an apprenticeship, internship or student worker program.

Millennials – born between the early 1980s and the early 2000s – are 80 million strong in the United States and more than one billion in numbers worldwide. By 2025, they’ll make up 75 percent of the workforce. Here are a few ways in which they are bringing about change:

  • Products are disposable. If something breaks or becomes outdated, they’re quick to buy something new.
  • Brand isn’t king. They’re more willing to try new brands and more likely to change brands if they’re not serviced and dealt with on their own terms.
  • They’re software centric. Applications are what it’s all about.
  • Tech training is cool. They’re eager and willing learners, but not in a traditional classroom setting. They’re more receptive to – and expect – new training methods.
  • No more geeks; or at least not the stereotypical geeks. Rather, millennials are different kinds of geeks – in usability, in content, in information.

They also have definite ideas about what they want to do with their lives. More than 50% of millennials want to own their own business. More than 70% believe it’s their responsibility to share feedback, good or bad, about their experiences to help others.

The knowledge transfer between generations in the workforce is critical. Millennials want a good, smooth transfer of knowledge from one generation to the other. It has to happen or business will not function as it has and as it needs to.

Installing security contractors are increasingly jumping on the BYOD bandwagon and providing mobile devices to enhance sales calls, communications, etc. What issues in particular have arisen for companies with the onset of BYOD policies?

Our research shows organizations remain split between a partial BYOD strategy and an approach where the company provides all devices. Many companies offering partial BYOD may actually follow a model known as COPE or Corporate Owned, Personally Enabled.

If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!

About the Author

Contact:

Although Bosch’s name is quite familiar to those in the security industry, his previous experience has been in daily newspaper journalism. Prior to joining SECURITY SALES & INTEGRATION in 2006, he spent 15 years with the Los Angeles Times, where he performed a wide assortment of editorial responsibilities, including feature and metro department assignments as well as content producing for latimes.com. Bosch is a graduate of California State University, Fresno with a degree in Mass Communication & Journalism. In 2007, he successfully completed the National Burglar and Fire Alarm Association’s National Training School coursework to become a Certified Level I Alarm Technician.

Security Is Our Business, Too

For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Commercial Integrator + Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add to your bottom line.

A FREE subscription to the top resource for security and integration industry will prove to be invaluable.

Subscribe Today!

Get Our Newsletters