Top 10 Challenges Bound to Test Security Integrators
Paul Boucherle, Principal, Matterhorn Consulting: There are so many sources to accomplish this it comes back to poor planning, execution and commitment to excellence.
Bob Dolph, Columnist, Tech Talk: The formula for this never changes. Mutual commitment to ongoing training by manufacturers, company owners and technicians needs to increase and improve.
Robert Grossman, Principal, R. Grossman & Associates: I think this is nonsense. Every manufacturer offers training, as do many rep firms and trade groups. I think the problem is that integrators don’t want to take the time to train their personnel, and then wonder why techs are leaving them for the competition or just can’t handle the job. Sure, you are busy and it hurts to take your techs off line, but you have to get ahead of the curve here.
