2020 SSI Monitoring Deep Dive

SSI’s latest research covers the key trends, opportunities and challenges security pros need to know about the growing monitoring market.

As an installing security dealer or integrator there has never been a more urgent time than right now to reevaluate where your company stands in its monitored accounts business. For basic alarm monitoring only, dealers are averaging $144K in residential RMR and $110K on the commercial side.

SSI’s 2020 Monitoring Deep Dive Survey analyzed data from a wide variety of professional installing security firms across the nation that contract with wholesale third-party monitoring centers. It coveres revenue, most promising technologies, hottest commercial monitoring markets, what dealers most want from their monitoring providers and more

Some of the survey’s key findings:

  • Commercial customers generate on average 30% more recurring revenue than residential. However, residential offers higher volume.
  • Around one in five customers are now subscribing to more than just basic alarm monitoring.
  • Concerns run high both on sunsetting cellular communications and the impact of COVID-19

Get your free copy of SSI’s 2020 Monitoring Deep Dive Survey report and learn the key trends, opportunities and challenges security pros need to know.

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