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Study: Majority of U.S. Broadband Households Concerned About Security of IoT Devices

A new whitepaper from Parks Associates shows that 64% of U.S. broadband households are concerned about security and privacy when using their connected devices.

As Internet-connected devices become more ubiquitous, security and privacy concerns of end users are also on the rise.

Simply installing security systems in smart homes is no longer enough. Security integrators must also consider bolstering cybersecurity measures when installing their systems.

A recently released whitepaper from IoT research firm Parks Associates, titled “Residential Security and Encryption: Setting the Standard, Protecting Consumers,” reveals that 64% of U.S. broadband households are concerned about security and privacy when using their connected devices.

Parks Associates also found that the majority of home security owners assume the security industry is addressing cybersecurity threats that can impact their system.

In fact, a Parks Associates survey of U.S. security owners found 63% of professionally monitored subscribers believe the wireless signals from their system are encrypted, even though encryption is currently not the industry-wide standard.

While the whitepaper outlines a few specific threats to the home security industry as it relates to the smart home channel, it goes on to suggest some new steps for integrators and dealers to follow if they want to increase the security of their offerings.

“Many security owners would be surprised to discover the reality falls short of their expectations regarding the security of their home security system,” says Tom Kerber, director, IoT strategy, Parks Associates.

“The cybersecurity threats toward today’s connected products and home security systems are rapidly increasing and require constant vigilance. Many new tools are emerging to help dealers understand the evolving threats from cybersecurity attacks, choose the right partners to address vulnerabilities and put mechanisms in place to quickly respond to emerging threats.”

This is easier said than done, but based on both Kerber’s and Qolsys CEO David Pulling’s data and experience in IoT, it appears to be of paramount importance.

“As the residential security vertical converges with the IoT wave, it is critical that end-to-end security and automation solutions are secure,” says Pulling. “Bridging the gap between legacy protocols with emerging technologies like PowerG, LTE and proper security and authentication software will be critical for the industry to thrive in the future.”

Parks Associates details three key areas to address the potential vulnerabilities in security systems:

  • Sensors
  • Panels
  • The network

The whitepaper also goes into detail highlighting the key challenges of cybersecurity in residential security, and mentions some opportunities for security dealers to address rising consumer concerns about data security.

For those seeking additional reading, the whitepaper goes in-depth, examining the risks associated with continuing to use one-way, unencrypted sensors and provides several containment and prevention strategies.

You can also check out SSI‘s Cybersecurity page filled with tips and info from April’s “Cybersecurity Issue.”

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