DoorDash Implements Cobalt’s AI Automated Robots at Corporate Offices

DoorDash is using Cobalt robots to perform routine security tasks, including patrols for hazard and threat identification, perimeter control, security escorts, and alarm response.

FREMONT, Calif. — Cobalt Robotics, a machine learning company that automates repetitive manual security and facility tasks with autonomous robots, has announced a partnership with DoorDash.

DoorDash has implemented Cobalt’s AI automated robots to increase security for its corporate offices and help its employees transition back to the office safely. This is the first time DoorDash has deployed AI robots in its office for securing the workplace.

Chris Cherry, head of global safety and security at DoorDash, comments, the newly formed partnership was designed to protect its employees.

“DoorDash is fully committed to the safety and security of its employees and workplaces. By placing leading technologies and data at the center of our workplace strategy, we have been able to achieve our safety and security objectives while simultaneously fostering the curated experiences that drive human connection and innovation,” says Cherry. “The same ingredients that went into building DoorDash into a multicategory leader are present in how we approach safety and security at DoorDash. From the very beginning of our partnership, Cobalt has understood this and enabled us to experiment, measure, and adapt rapidly to the dynamic needs of our employees and the challenges of the modern workplace.”

DoorDash Examines Security Market Before Entering Into Partnership

Recalling the origins of its efforts to better protect its staff, the company was looking at automation technology to optimize its operations by transitioning high-volume repetitive tasks to robots that could perform those tasks more efficiently.

To accomplish its goals, DoorDash’s Global Safety and Security team collaborated with Cobalt and leveraged its advanced robotics technology to deploy the world’s first fully-integrated and robot-automated COVID-19 screening and check-in system across its corporate offices in early 2020.

According to both companies, the use of robot automation allowed DoorDash to reduce COVID-19 transmission risk in its offices, and enabled it to enforce mask wearing, social distancing, and other health and safety protocols without putting its team at risk.

More recently, as more employees returned to the office, DoorDash began using Cobalt robots to perform routine security tasks including patrols for hazard and threat identification, perimeter control, security escorts and alarm response.

Cobalt’s technology has enabled DoorDash to deliver industry-leading reliability, quality and employee experiences in its workplaces, according to the company. Cobalt’s AI-powered autonomous robots are now widely used and are a pillar of DoorDash’s workplace safety and security strategy.

“DoorDash is known for its culture of innovation, deploying groundbreaking technology throughout their business, and the workplace was no exception,” adds Mike LeBlanc, president and COO of Cobalt. “The company has proven to be one of today’s most adaptable businesses and took that same determination to building a creative, innovative, and safe office space. We are proud to work with Chris and his team, using robotics to ensure a smooth transition back to the office for DoorDash employees and to give the company critical data on incidents and facility management to make better informed decisions.”

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