Alula Adds ‘Enhanced Features’ to Smart Security App, Dealer Portal

Alula says all new updates allow for improved efficiency for dealers so that they are better equipped to serve their customers.

ST. PAUL, Minn. — Alula, a provider of smart security and system communications for professional installers, announces enhanced features and updates to the Alula Smart Security App and AlulaConnect dealer portal to help streamline processes that are said to help save time and money.

Alula says these modifications reinforce its commitment to constantly innovate and provide advanced capabilities for its dealer partners and customers. It adds that all new updates allow for improved efficiency for dealers so that they are better equipped to serve their customers.

Mobile app users now have the ability to further customize their Alula app home screen to include selected cameras, security sensors and smart devices, based on individual preference. System users can mix the cameras and sensors they view most often, along with smart devices that are frequently used.

Users may reorder things as they like to increase convenience and ease of use. In addition to the advancements made to home screen customization, Alula’s cameras now feature intelligent object recognition with sensitivity settings that allow the camera to differentiate between vehicles, people, pets and other objects. Settings are adjusted by the end-user conveniently through the mobile app.

“These new features and capabilities further strengthen Alula’s position as a full-service solutions provider,” says Warren Hill, VP, marketing, Alula. “Our customers’ needs and consistent ease-of-use of our solutions are always top of mind and we understand the pivotal role that video plays as a core component of professional security.”

AlulaConnect, Alula’s partner portal for system management, troubleshooting, usage reports and more, has also received significant updates. An account creation wizard has been added to streamline the new account creation process. The typical account creation time has been cut in half and the opportunity for input errors has been reduced, according to the company.

Alula adds default account service features can now be set in a dealer’s profile, eliminating rework, reducing entry errors and ultimately saving dealers’ time. Additionally, dealers can now export zone information (backyard, front door, shipping dock, etc.) and share it with their monitoring station for improved processing of system events and alarms.

“The Alula product team is developing additional functionality for future updates. We look forward to announcing advanced remote configuration capabilities from our touchpad interface, the ability to send out automated, customizable customer onboarding communications, additional smart watch features, and more,” Hill says.

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