AT&T, RapidDeploy Expand Partnership to Advance PSAP Performance

AT&T will offer PSAPs access to RapidDeploy RadiusPlus Mapping and Eclipse Analytics and the company’s Nimbus Cloud-aided dispatch platform.

DALLAS— AT&T (NYSE: T) has begun offering Public Safety Answering Points (PSAPs) access to RapidDeploy RadiusPlus Mapping and Eclipse Analytics, in addition to RapidDeploy’s Nimbus Cloud-aided dispatch platform.

These data tech tools are said to help PSAPs improve their performance, reduce telecommunicator response times and enhance their decision making in critical situations. When someone dials 911, call handlers can access the mapping solution to detect the caller’s location more accurately so that emergency personnel can respond faster.

RadiusPlus Mapping has been adopted statewide by several states. AT&T and RapidDeploy are launching the NG9-1-1 Bundle which includes RadiusPlus Mapping and Eclipse Analytics at a discounted rate. The offer is valid through March 2021, according to an announcement.

PSAPs across the country are working to transform from legacy systems to cloud-native NG9-1-1 technology to better serve their communities, says RapidDeploy CEO Steven Raucher.

“RapidDeploy and AT&T have been working for several years and this strategic agreement is the natural evolution of our relationship. It accelerates our common goal to modernize public safety by making Cloud-based Unified Critical Response software accessible to 911 agencies of all sizes,” says Raucher, a co-founder of the Cloud-based emergency response technology company.

In 2018, AT&T and RapidDeploy announced an agreement to provide PSAPs access to RapidDeploy’s Nimbus CAD platform. It can be integrated with relevant and emerging data-rich sources to deliver faster, more accurate caller location to call takers, dispatchers and responders. Combined with native geographic information systems (GIS) features and unlimited map layers, that precision accelerates response times, drives situational awareness and enhances public safety outcomes.

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