Connected Technologies Updates Service Levels in Connect One
Connected Technologies has added new features to the service tiers of its Connect One Cloud-based interface solution.
MONUMENT, Colo. — Connected Technologies, the developer of the Connect One Cloud-hosted management interface, has announced an update for the service platform that includes several new features.
Connected Technologies says that dealers that want to differentiate their product lines and include the ability to manage and control security systems can use the newly updated Connected One solution to customize and scale their client services.
“Our goal is to offset some of the pain points of inflation and help dealers increase their value proposition to customers. Now they can add exciting new services, like Safe Passage for health screenings or GeoView System Mapping to Google Maps and obtain greater potential for additional streams of recurring monthly revenue,” says Mike Simon, managing partner of Connected Technologies.
“We work to address real needs in the marketplace so our dealers can provide exceptional services to their customers.”
Connect One Now Available With a Choice of Service Levels
Connected Technologies explains that as part of its new update, its Cloud-based interface platform offers integrators a choice of service tiers.
The Rocky Mountain-based company points out that current customers subscribed to Connect One service levels Essential, Essential+ and Pro have already starting receiving updates. Connected Technologies notes that with the updates the Pro service level now includes Asset Management, Case Management, Safe Passage and GeoView System Mapping.
According to Connected Technologies, the Essential+ service level has also been expanded from 30 days to 60 days of event history storage, and it offers the GeoView System Mapping option. Essential service levels have increased from a single user to five user accounts with on-demand reports, instant notifications, onscreen alerts and system code management.
Moreover, live/playback of connected video systems and GeoView System Mapping are now included in the service levels.
Connected Technologies emphasizes the Connect ONE software solution controls intrusion, access control, video surveillance, critical environmental monitoring and energy management systems and also interfaces with additional popular commercial fire alarm panels for data event monitoring.
In addition the company continues, the Connect ONE solution works with Bosch B and G, DMP XR/XT, ELK M1 and Honeywell Vista Turbo security and access control panels. It also integrates with ASSA ABLOY Aperio wireless locks, as well as Digital Watchdog, OpenEye, ExacqVision and Eagle Eye Networks video technologies.
With the Safe Passage module for access control user authorization and ScanPass mobile credential for frictionless entrance control, dealers and their customers can have the latest services readily available to enable them to manage multiple locations through a single user interface.
If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!
Security Is Our Business, Too
For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add sales to your bottom line.
A free subscription to the #1 resource for the residential and commercial security industry will prove to be invaluable. Subscribe today!