DICE Corp. Receives Patent for Authenticated and Functional SMS Links
The invention described in U.S. Patent no. 10,447,686 is for a computer system that creates pre-authenticated, functional URLs within SMS messages
The patent marks a significant step as the company continues to grow its SMS CRM technology, DICE Corp. Founder and President Cliff Dice says.
BAY CITY, Mich. — DICE Corp., based here, announces the issuance of a patent that covers authenticated and functional SMS links as part of the company’s CRM Communications Gateway.
The invention described in U.S. Patent no. 10,447,686 is for a computer system that creates pre-authenticated, functional URLs within SMS messages.
“This patent is an important step as we continue to grow our SMS CRM technology,” states Cliff Dice, the company’s founder and president. “Our CRM Communications Gateway is an alarm, service and billing automation tool that helps make central stations more efficient by sending quick links directly to the end user.”
With the link, Dice explains, users can handle alarms, view video surveillance as it happens, manage service visits and pay their bills conveniently from a web app.
The technology covered by the patent includes:
- receiving a login ID and passcode by the alarm management system user
- receiving a specific function to be utilized by the alarm management system user
- generating a URL that embeds the login ID, passcode, and specific function to create a pre-authenticated, functional URL
- combining a text message string with the pre-authenticated, functional URL to create an SMS message
- transmitting the SMS message
Demand for automated, user-focused technology and services continues to grow as consumers seek the ease and convenience of maintaining their home alarm systems, the announcement states. The DICE Corp. platform is said to give installing security contractors new tools to compete with do-it-yourself (DIY) home monitoring solutions while also reducing central station costs by improving operator efficiency and end-user engagement.
Dealers can also tailor the CRM Communications Gateway platform to match their brands with logos, custom background and alarm information colors, and editable icon text for a personalized and familiar user experience.
“By streamlining alarm processes, reducing operator workload, and giving end users more control over their home system, this technology offers new opportunities for efficiency and cost savings,” Dice says.
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