Emergency24, BluePoint Alert Solutions Form Strategic Partnership

The companies created a new crisis management platform, named Command and Control (C2), to provide emergency response systems and notifications services.

DES PLAINES, Ill. — Emergency24, a UL-listed central station, and BluePoint Alert Solutions, a provider of rapid emergency response systems (RERS), have partnered to leverage each companies’ capabilities to minimize the impact of crisis situations, such as an active-shooter event or natural disaster.

The two companies collaboration has resulted in creating a new crisis management platform, named Command and Control (C2), according to an announcement.

Emergency24 has been making life-safety notifications since 1967 using its own proprietary software and procedures. Our software engineers developed two-way texting capabilities to inform building occupants or residents of an emergency and an online platform for First Responders to share information amongst themselves and the public,” explains Steve Mayer, Emergency24’s vice president of operations and administration.

Based in Elgin, Il., BluePoint Alert Solutions, which was developed originally with educational facilities in mind, is now deployed in corporate settings, places of worship, government buildings, commercial space, medical settings and industrial facilities across the United States.

John McNutt, BluePoint’s CEO says, “BluePoint Alert Solutions developed the hardware to make notification within the facility using strobes, signage and voice annunciators. Plus, we have the knowledge and experience to implement unique security programs to best protect a facility. Our national footprint for installation and Emergency24’s nationwide dispatch capability is another factor that makes this an excellent partnership.”

In conjunction with BluePoint’s site review, customized security planning and system deployment, Emergency24’s software enables two-way, multimedia mass communication to impacted groups. The first-responders’ portal also facilitates real-time IP video camera access via an interactive floor plan, called Visual Point Identification, to help shape officer deployment and locate individuals who need medical assistance.

Using text/SMS and email, pre-defined groups are immediately notified of an incident. The notification will identify the type of emergency and provide emergency instruction to building occupants based on a pre-designed protocol. Ongoing instructions from first responders can be shared and adapted as new information is available.

Notifications to emergency personnel include links to the Visual Point Identification interactive floor plan or map that shows where the incident occurred at the site. In addition, there is a link to load driving directions to the location (for police) and access to the secure internet portal from which the two-way communication is facilitated.

“Our web-based service combines traditional alarm monitoring with an advanced communications platform to improve the flow of information to and from building occupants and first responders,” Mayer says.

McNutt adds, “The information exchange allows responders to better communicate, prioritize, coordinate, and execute their response effort faster.”

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