The Monitoring Association Releases Automated Secure Alarm Protocol Updates

The Monitoring Association’s ASAP is a standards-based service for the digital dispatch of alarm events to 911 centers.

McLEAN, Va. – The Monitoring Association (TMA), the non-profit trade association representing the professional monitoring industry, announced it has signed a multi-year managed services agreement with Mission Critical Partners (MCP) to power the growth of TMA’s Automated Secure Alarm Protocol (ASAP) Service.

This award was made after a competitive procurement process, according to the joint announcement.

ASAP is a standards-based service for the digital dispatch of alarm events to 911 centers. Since its introduction in 2011, ASAP “has been helping public safety agencies reduce the time to dispatch first responders by an average of two minutes, enabling faster and more informed response for improved outcomes, saving lives and property,” the announcement says.

ASAP “has the largest adoption rate in the industry, with over 80 percent of the alarm systems in the United States monitored by an alarm company connected to the ASAP Service,” according to the announcement.

More About the TMA-MCP ASAP Service Partnership

TMA’s partnership with MCP “will supercharge the rollout of the ASAP Service and drive the development of ASAP’s next-generation, cloud-based solution,” the joint announcement says.

“The next-generation solution will allow for the real-time sharing of rich data, including camera video streams, live location, health information, photos, and interior blueprints, dramatically improving situational awareness for emergency responders,” according to the announcement.

The ASAP Service, developed collaboratively with the Association of Public-Safety Communications Officials International (APCO), already enjoys widespread support across the 911 community.

The solution is deployed in 911 centers in 23 states and the District of Columbia, covering a population exceeding 54.5 million.

According to TMA president Steve Butkovich, MCP is ideally suited for this initiative because of its subject-matter expertise and knowledge of the challenges and opportunities in the 911 community.

“MCP was chosen for its strong reputation throughout the 911 community and the trust it has earned by successfully completing thousands of projects in 911 centers nationwide,” says Butkovich in the TMA announcement.

“Their team of professionals will bring unparalleled technological, operational, information technology, cybersecurity, and data-integration expertise, driven by a vendor-neutral approach, to this important initiative,” he says.

“The ASAP service offers significant benefits to monitoring companies and 9-1-1 emergency communications centers by streamlining alarm notification processing,” says Mel Maier, CEO and executive director of APCO International, in the announcement.

“Automating alarm workflows through ASAP significantly reduces response times and manual intervention, ultimately enhancing public safety response,” he says.

“TMA and MCP share a mission to improve emergency-response outcomes, which is why this collaboration makes perfect sense,” says Darrin Reilly, MCP’s president and chief executive officer, in the announcement.

“We’re excited for the opportunity to help TMA expand the reach of its ASAP Service, and moreover, committed to the release of advanced features and functionality that will further enhance its performance and life-saving benefits,” he says.

Click here to check out our comprehensive central station monitoring guide!

If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!

Security Is Our Business, Too

For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Commercial Integrator + Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add to your bottom line.

A FREE subscription to the top resource for security and integration industry will prove to be invaluable.

Subscribe Today!

Leave a Reply

Your email address will not be published. Required fields are marked *

Get Our Newsletters