Verified Response Successful in Controversial Study

BERWYN, Pa. — Security system provider and monitoring company Sonitrol Corp. recently commissioned a study to assess the value of “verified response,” a law enforcement tool used to decrease the number of false alarms. According to the U.S. Department of Justice, approximately 94 to 98 percent of all alarm activations police respond to are false. Verified response helps solve this by verifying alarms through a private security guard or through electronic video surveillance means.

The study shows police were able to reduce their dispatch rate by 72 percent and that burglary rates declined in the majority of jurisdictions with verified response in place for more than one year.

The Security Industry Alarm Coalition (SIAC), however, disagrees with several aspects of the Sonitrol study. SIAC has gone on recording saying that the Sonitrol study is nothing more than an effort to promote the firm’s two-way voice verification services.

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