2020 Monitoring Deep Dive: Trends, Opportunities & Challenges

The spread of responses here was very similar to the cellular communications upgrade response, in this case with 45% being very to extremely concerned about the pandemic’s impact on new sales. Only a little more than one in 10 don’t see it as being an issue.

Just one in 10 respondents are not concerned on some level with the periodic migration needs to keep alarm systems’ cellular communication paths current. The push to update all systems from 3G to 4G is ongoing with that sunset due in the near future. The pandemic has thrown another wrench into the process, in some cases delaying those upgrades.