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Leading Central Stations Talk RMR, MIY Systems and More

United Central Control (UCC)

Headquarters: San Antonio
Years in business: 36
Number monitored accounts: 230,000 (65% residential)
Licenses, certifications & accreditations: Licensed in all states that require licensing, UL Listed, TMA Five Diamond and necessary certifications to monitor UL 2050

Value proposition: Monitors virtually all POTS digital alarm formats, major IP formats and cellular, as well as AES radio in certain areas. Also monitors two-way voice and listen-in including elevator, area of refuge, pool and gate access phones. Offers video verification and monitoring services through I-View Now platform, and monitors PERS and mPERS. Helps provide dealers with funding solutions, and supports them with marketing, social media campaigns, business development and strategic consultation. In January 2016 UCC was acquired by Lydia Security Monitoring, which also owns COPS Monitoring. Lydia has invested in UCC’s current facility and is in the process of connecting a secondary Dallas-area site. Management team has an average tenure of 19 years with the company.

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