Bates Security Fortifies Lexington, Ky., Luxury Office Tower

Bates’ ability to integrate disparate systems for Lexington’s ambitious City Center project earned itself a 2020 SSI Installation of the Year runner-up honor.

It was another incredibly impressive showing for SSI’s Integrated Installation and Installer of the Year Awards. Read about the winners and runners-up throughout the month of July by visiting the Best of the Best page.

Launched in 2018, Lexington, Ky.’s City Center project was a massive undertaking. Consisting of an entire block downtown, City Center consists of a 12-story office tower incorporating premium luxury condominiums in its top three floors, two hotels, two restaurants, one bank, several retail spaces and a three-story underground parking garage.

The natively-based Bates Security was tasked with securing this unique complex. It would end up installing temperature monitoring, more than 200 cameras, access control, emergency call boxes and intercoms that also tie into a Compass Destination Dispatch elevator system.

The elevator system is said to be the first of its kind in Kentucky, and Bates created a software for true integration to it. The full integration allows the client to pull information from a single source — allowing them to see all alarms (door alarms and panic alarms), emergency call stations, door access reads, video integration to select door areas, and elevator reporting through a LenelS2 platform.

Despite the large footprint of City Center, the end user did not want to utilize any type of intrusion technology, but instead employ a 24-hour onsite guard.

“We were able to discuss the ROI with the customer of the efficiency of their onsite guards for being able to make changes globally across their destination dispatch elevator system and access control all while synchronizing video with the reporting features,” says Bates Sales Representative Bobby Klaiber. “That allowed them to have additional verification of events. We expressed removing the guards from having to monitor panic alarms on site, but we gave them the reporting via our access browser and incorporated offsite monitoring for communication with them.”

Not only is Bates’ solution securing the building in present day, but if has been effective since the construction phase. During construction, surveillance cameras caught a suspect stealing from the jobsite. Police were able to respond and apprehend the thief at the scene of the crime.

City Center was even “able to use the system for review of workmanship issues during construction and even had a jumper spotted on camera that they were able to have someone go up and talk them down,” Klaiber says.

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About the Author


Steven A. Karantzoulidis is the Web Editor for Security Sales & Integration. He graduated from the University of Massachusetts Amherst with a degree in Communication and has a background in Film, A/V and Social Media.

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