Integrator of the Month: Global Security

Each month SSI highlights one of the security industry’s most progressive integrators that has attended the SSI Summit. This month is Global Security.

Integrator of the Month: Global Security

SSI Summit Stars is a new monthly department that highlights some of the security industry’s most progressive integrators that have attended the SSI Summit. This exclusive, invitation-only event is held annually in conjunction with the Total Tech Summit, which includes hundreds more integrators from the residential and commercial A/V fields.

This month, SSI hears from Global Security President and CEO A.J. Gomez.

A.J. Gomez

LEADERSHIP STATEMENT

I started in the alarm industry in 1986 by answering an ad that said, “Crime Pays,” and offering $1,400. I then met my future wife who was already working there! We started our own company two years later. We started out as Western Emergency Services with the idea that we would sell fire and medical systems and devices as well as burglar alarms.

We changed to AmeriTech Security, and then finally Global Security around 1999. We had four telemarketing rooms back then, cold calling prospects and sold thousands of residential alarms by appointment, demo, etc. We have since become more full service, leading with commercial, and today have another location in Tacoma, Wash.

TOP 3 CHALLENGES

  1. Improving performance via process improvement.
  2. Continuing to adjust to our new wacky world.
  3. Decision making and continued development.

TOP 3 OPPORTUNITIES

  1. CCTV and newer technologies like AI and learning to trigger actionable alerts from video.
  2. Medical alerts, wellness, telehealth.
  3. Developing turnkey solutions for commercial.

TOP 3 DIFFERENTIATORS

  1. Answer the phone, duck nothing.
  2. Being part of our community.
  3. We are real, relatable people.

For more info on the SSI and Total Tech Summit, which will now feature VIP peer-to-peer networking groups, visit totaltechsummit.com.

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