July 2006 Online Q and A

Q: I have a customer that asked to have their residential alarm repaired. I found the problem in an alarm screen. I typically do commercial work and am not that familiar with window screen alarms. Any suggestions on repairing them?
A: I would recommend that you use a third party alarm screen repair service rather than trying to fix it yourself. You can check with your local distributor for some suggestions on a local source. If you have no one local then try one of the below:
  Advance Alarm Products
3621 Shallowford Rd.
Doraville, GA. 30340

Alarm Screens Inc
10200 Hempstead Hwy # 2 – E
Houston, TX 77092

Maxwell Alarm Screen Mfg., Inc.
20327 Nordhoff Street
Chatsworth, CA 91311
(800) 472-7336 or (818) 773-5533
[email protected]

NAS Security Supplies
Allentown, PA 18109-1863
(866) 770-4627

Q: I have a residential customer who has trouble shunting zones in here alarm system when she opens the windows in her bedroom. What can I offer as a good alternative?
A: A couple things come to mind. Assuming these are double hung type window you could reinstall the alarm contact about six inches higher on the window frame and mount two magnets. To reduce false alarms make sure to clearly show alignment marks on the frame or better yet put a removable physical stop on top open window vent position.

Another good choice is using a specially designed vent switch such as the “VS” series switch from George Risk Inc. This will give you a closed gap during the 6” vent swing in the window.

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