PSA Partners With Visual Mobile Technologies to Offer vMobile Collaborator Tool
vMobile Collaborator is a unified communications platform to connect field personnel to support staff and SMEs for troubleshooting and issue resolution.
With vMobile Collaborator, integrators can stream live video, share images and documents with subject matter experts (SMEs) in real-time to assist in resolving on-site issues and document work performed.
WESTMINSTER, Colo. —PSA, the world’s largest consortium of professional systems integrators, announces the addition of Visual Mobile Technologies to its business solutions providers.
Visual Mobile Technologies is an innovative technology company addressing the need to re-invent collaborative mobile communications for small to medium businesses and large enterprises with its tool, vMobile Collaborator.
“vMobile is an excellent Cloud-based tool that can increase efficiencies for systems integrators,” says Anthony Berticelli, PSA’s vice president of operations. “Especially in our current times of remote teams, the ability to collaborate remotely update videos and images and collaborate with colleagues on issues remotely is critical.”
Visual Mobile Technology bills itself as committed to improving systems integrators’ first-call resolution by providing the ability to communicate what they see by letting others see it also, whether it’s one person across town or several people across the globe. There are potentially an infinite number of industry solutions for vMobile, according to the company. These include such markets as property/facility management, field service, manufacturing and critical infrastructure.
With vMobile Collaborator, integrators can stream live video, share images and documents with subject matter experts (SMEs) in real-time to assist in resolving on-site issues and document work performed. Captured information is stored in the Cloud and available to be viewed later.
Based in Sacramento, Visual Mobile Technologies is led by CEO Ray Lubeck, who has more than two decades of experience at the founder and senior management levels of various seed-level investment firms in the United States and Europe. Kelvin Hubbard, who co-founded the company with Lubeck, serves as COO and CIO.
“PSA Security Network delivers many benefits for security and audio-visual integrators. We’re excited about bringing our mobile unified communications platform to its members. Our ultimate goal is to enable them to increase first call resolution and decrease service costs,” states vMobile CEO Ray Lubeck. “By leveraging vMobile Collaborator, PSA members improve key performance indicators that drive operational excellence in the field and a better customer experience overall.”
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