simPRO at ISC West Virtual 2020

simPRO is a Cloud-based platform with features for job management, inventory tracking, estimating, scheduling, billing, reporting and other tools to streamline the security business workflow.

ISC West will be going completely virtual this year for the first time ever Oct. 5-7.

Ahead of this year’s virtual show, SSI spoke with simPRO Director of Marketing Karla Fleege to find out what the company will be showcasing at ISC West.

What is the top product or offering your company is showing off at ISCW this year, and what makes it unique or special?

We are excited to showcase simPRO — a leading field service management software solution used by more than 150,000 professionals. simPRO is a Cloud-based platform with features for service, project and maintenance management. Security businesses use our software for inventory tracking, estimating, scheduling, billing, reporting, and other key areas of their workflow.

What other products or offerings would you like to highlight, and what are some of their unique qualities?

simPRO is not just a desktop platform. We also have a mobile app, simPRO Mobile, which helps security integrators record job details, offer add-on pricing, and better communicate with office staff while on site. I’d also love to highlight our on-site software training. When you make the decision to move forward with simPRO, our expert software consultants come to your office for implementation and training. We provide this service so that you can get the most out of simPRO, and discover the best way to use our platform for your unique workflows.

What else is new or noteworthy about the company for 2020?

This year, we released some highly-anticipated features for asset management in our mobile app. These features allow contractors to access full service histories, scan assets for testing in the app, and create new assets in the system from a mobile device or tablet. We have also updated the look and feel of the simPRO interface to provide a modern and easy to use experience. Stay tuned to our social media pages for more exciting updates throughout the year!

What is your company’s overall value proposition to installing security dealers/integrators? Why should they do business with you?

Our security customers have had proven success with simPRO. Our features for job management, scheduling technicians and managing inventory are especially helpful in the security industry. But, don’t take my word for it! Read our interview with Proguard Protection Services (a successful electronic security company in Colorado) to learn how we helped their business increase their profit margins over 10% in just one year.

What do you see as some of the top opportunities in the marketplace right now?

There is definitely a demand for security services, and in order to keep up with the demand, it is important for security businesses to stay organized and run operations as efficiently as possible. Field service management software can help increase your efficiency by automating your processes and providing vital visibility into the stats of your business and finances. simPRO can also help you stay on top of opportunities for recurring monthly revenue by connecting with your central monitoring system to send you alerts on recurring jobs and maintenance.

Anything else you would like to add?

At simPRO, we’re committed to helping our customers succeed. We’re not just here to sell you software that may or may not work for you. If you’re interested in our product and would like to learn more, I encourage you to visit our website, or reach out to us to receive a free consultation to determine if simPRO is a good fit for your business.

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