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SureView Monitoring Platform Integrated With LiveSafe Mobile Communications Platform

Integration of the two technologies gives users mobile access to a unified view of physical security systems and crowd-sourced intelligence.

ARLINGTON, Va. — LiveSafe, a mobile safety communications platform, and SureView Systems, a provider of command center solutions, announce the integration between the companies’ products.

The partnership connects SureView’s security monitoring platform, Immix Command Center, with the LiveSafe real-time crowdsourced intelligence platform. Following the collaboration, the platform has been put into place at Brookfield Property Partners’ security operations center in Toronto.

Brookfield Property Partners recently made the strategic decision to expand their security response capabilities by developing a Joint Security Operations Center (JSOC), according to a press release. The goal of the initiative was for a centralized team to monitor activities and coordinate responses to security events to protect their tenants, employees and public who visit their high profile properties. SureView’s Immix Command Center was selected as the security monitoring and response platform to coordinate the activities of the JSOC.

Immix Command Center integrates all the traditional physical security systems of Brookfield, including access control, video surveillance cameras and fire alarms. The newly integrated solution allows Brookfield the capability to monitor LiveSafe’s real-time safety and security intelligence information.

LiveSafe provides users throughout the Brookfield buildings with a mobile app to share “tips” with security operators in Brookfield’s JSOC, who through the Immix interface can access associated live camera feeds, follow standard operating procedures (SOP’s) and coordinate appropriate responses to any event.

“We endeavor to provide a welcoming and secure environment for our employees, tenants, and visitors to our properties,” says said Kimberly Shea, director, security & life safety for Brookfield Office Properties. “We sought an easy way to connect the site security professionals to all the people in our buildings. The LiveSafe app enabled us to expand greatly the number of individuals capable of immediately notifying us of a concern.”

If an individual were to see a suspicious person at one of the properties, they are now able to notify site security personnel from their phone without having to locate a security officer or building representative.

“The integration of LiveSafe with our security response platform, Immix, ensures our site security staff follow the established security response protocols for the LiveSafe alerts and tips,” Shea continues. “By deploying this newly integrated solution, we have dramatically increased our adherence to standard operating procedures and response protocols.”

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