Viakoo Forms Managed Services Sales Partnership With Convergint

The two firms will assist customers’ transition from a manual, reactive approach of managing physical security and video systems to an automated solution.

MOUNTAIN VIEW, Calif. — Viakoo, a provider of service assurance and IoT applications management solutions for physical security systems, and systems integrator Convergint Technologies announce they have signed a Platinum Partnership agreement.

As a Viakoo Platinum Partner, the integrator’s customers will now benefit from industry-leading technology, preferential pricing and enhanced support, according to the announcement.

“Convergint is well-known for offering best-in-class solutions to our customers,” states Bill Gannet, vice president at Convergint Technologies. “Viakoo’s product offerings address some of the most critical needs in the industry, and we’re excited to strengthen our partnership with this agreement.”

Viakoo and Convergint assist customers’ transition from a manual reactive approach of managing their physical security and video systems, to an automated proactive solution that successfully mitigates security risks through technology, while saving time and cost, according to the joint announcement.

Viakoo, based here, is said to automatically verify performance of physical security systems and deliver automated proof of networked physical security system compliance. Leveraging purpose-built technology, the company says its solution quickly and automatically detects physical security system failures, diagnoses problems, alerts users with repair information, and maintains historical records on operations.

With Viakoo, users improve physical surveillance and security reliability and performance, gain critical insight into physical security systems, capture valuable operational performance information, eliminate lapses in security coverage, and automate reporting for compliance and auditing.

“We’re very excited to broaden our working relationship with Convergint,” says Bud Broomhead, CEO of Viakoo. “Working together we see that Convergint is committed to being their customers’ best service provider. Together we provide our customers with service assurance, cyber hygiene, and IoT management automation to complete their digital transformation.”

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