Asks Homeowners What They Most Want From a Smart Home’s survey of more than 1,000 U.S. homeowners identified a clear preference for professional service providers to install, service and monitor their smart home systems.

FRAMINGHAM, Mass. – (NASDAQ: ALRM) recently conducted a survey to better understand consumer preferences and perspectives on the smart home.  The survey focused on homeowners and families to ascertain what they want and need, how they prefer to get it, and how they expect the smart home to work for them.

What the company found was the smart home has gone mainstream. Homeowners are excited about its promise to make their environs safer, smarter and more efficient, according to a news release. 

The survey results, however, do indicate homeowners want to avoid the frustrations commonly experienced by early adopters of the “standalone device” model.

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Instead, they prefer that connected devices work together automatically to proactively solve real challenges like security, energy savings and comfort. With more devices joining the smart home, homeowners expressed a clear preference for professional service providers to install, service and monitor their new technology.

You can check out key findings and data points from’s survey of 1,022 U.S. homeowners in this image gallery.

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