Alarm.com Expands Ecosystem and Dealers’ Toolset at ISC West

More smart home capabilities and customer retention are among Alarm.com partner benefits.

LAS VEGAS ― Alarm.com made a pair of significant announcements at ISC West.

First, Alarm.com Director of Communications talked about how the company is expanding its open hardware ecosystem with new partnerships. “Our open platform integrates a broad range of devices to help our dealer partners extend their footprint in the smart home with the hardware and best of breed device partners,” he said.

He added how the firm is in an excellent position to bring its dealers a unified solution that now includes a new video doorbell, irrigation functionality and a single app to expand overall capabilities of the smart home.

The company’s video doorbell suite now includes the Slim Line video doorbell through its partnership with Skybell Technologies.

Inside the home, consumers can now connect Legrand smart speakers with an Alarm.com system to enable music and audio control, and set audio Scenes with the Alarm.com app.


RELATED: Alarm.com Integrates with New Smart Home Products Announced at ISC West


Users can also set temperature scenes with smart thermostat integration, now including the Stelpro Line Voltage Thermostat that allows service providers to address the needs of customers with high voltage power, such as baseboard heating systems.

Alarm.com has also extended 4G LTE communications capabilities for an industry-leading range of security panel options.

The second announcement was Alarm.com’s Business Intelligence service that helps its dealer partners lower attrition. “Analyzing billions of historical and real-time data points, we can identify best practices for increasing account retention and lifetime customer value. Our dealer partners can implement these best practices across their business with our partner growth and productivity services, and a comprehensive suite of business management tools provided as a courtesy,” said Zartman.

The tools include Alarm.com’s lifecycle marketing program (Customer Connections) to keep customers engaged with their partners, and MobileTech, its installation app that includes a system check feature to ensure accurate and reliable installations.


READ MORE ON ISC WEST: Click Here for All of SSI ‘s Comprehensive ISC West Coverage


If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!

About the Author

Scott Goldfine Elite
Contact:

Scott Goldfine is Marketing Director with Elite Interactive Solutions, Inc. Prior to joining Elite, he served as Security Sales & Integration’s chief editor for about 25 years.

Security Is Our Business, Too

For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Commercial Integrator + Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add to your bottom line.

A FREE subscription to the top resource for security and integration industry will prove to be invaluable.

Subscribe Today!

Get Our Newsletters