SANTA ANA, Calif. — Allied Universal, a leading security and facility services company, announces the release of HELIAUS, an advanced software platform designed to improve safety and reduce risk by enhancing on-site guarding services.
“We developed HELIAUS to deliver better results for our clients through advanced workflow automation, robust data capture and visualization, and artificial intelligence [AI] that understands not only what’s likely to happen, but what to do to drive better outcomes,” states Steve Jones, CEO of Allied Universal. “Now, our security officers are better equipped to help reduce incidents, respond faster to emergencies and provide unmatched operational performance accountability.”
A press release states the main significance of HELIAUS is to bring together rich data, AI, location-aware workflow automation and seamless user experience design for security professionals. The solution is said to provide insight into the drivers of risk, makes recommendations about how to reduce incidents, and through dynamic workflow automation, ensures that those recommendations are implemented.
“HELIAUS also offers an advanced approach to location awareness that uses a combination of GPS, Bluetooth beacons and near-field communication [NFC] tags to quickly and accurately capture real-time location information both indoors and outdoors,” says Mark Mullison, CIO for Allied Universal. “The AI uses this information to understand what’s likely to happen at a client’s site regarding safety and security incidents and then automatically suggests workflows to our security professionals that drive better outcomes, thus reducing accidents and crime.”
In addition, this new workforce management technology is said to bring sophisticated data visualization capability to allow security operators to understand the who, what, where and when both in real-time and historically, which increases situational awareness and helps users develop powerful insights.
“HELIAUS represents a tremendous step forward in building AI technology that is not just smart like humans, but smart with humans,” says Mullison. “When it comes to safety and security, our goal is to deliver at the highest level.”
More than a reporting or incident management system, the new solution also serves as an adaptable workforce management solution to better protect people, brands and assets, according to the company.
Allied Universal staffs more than 215,000 employees and reports revenues over $7.3 billion. The company has offices located throughout the United States and internationally (Canada, Mexico, United Kingdom, Honduras and Nicaragua).
