Amazon Unveils $4.99 Security Monitoring Service for Alexa Guard

Amazon’s security monitoring gives customers hands-free access to an emergency helpline, smart alerts about activity and other potential emergencies, as well as new features to deter potential intruders.

SEATTLE — Amazon is disrupting the status quo once again, this time in the security and smart home businesses with several new services. It announced it has jumped into the security monitoring business with its new $4.99 per month or $49 per year Guard Plus service via Alexa Guard.

The company is also launching its new free Energy Dashboard service that gives users details of the electrical usage by individual devices and systems in their home.

These new Alexa features are designed to help customers keep their homes safe, energy efficient, and better understand the energy consumption of their smart home devices.

Amazon Alexa Guard Plus Subscription Service

Alexa Guard already is in place in millions of customers’ homes and the new Amazon Alexa Guard Plus subscription offer extends the features of Alexa Guard by giving customers hands-free access to an emergency helpline, smart alerts about activity and other potential emergencies in their home while their away, and new features to deter potential intruders.

For example, using Amazon Alexa Guard Plus homeowners can ask Alexa to connect them hands-free to trained agents at an emergency helpline 24/7 where they can request the dispatch of medical, fire, or police assistance.

With Amazon Alexa Guard Plus, Alexa can also detect and alert the homeowners about sounds of activity in the home while they are away and sound a siren from Echo devices. Further, Alexa can deter potential intruders by playing the sounds of dogs barking from Echo devices in the home if motion is detected by supported outdoor-facing smart home cameras.

Customers in the U.S. can sign up for a free one-month trial, or subscribe to the service for $4.99 a month or $49 a year.

Amazon Energy Dashboard

Energy Dashboard is an Alexa feature that can help customers monitor and understand the energy consumption of compatible Alexa-connected smart home devices. Using the Alexa app, customers can see the energy consumed by certain smart home devices from a variety of manufacturers, including lights, plugs, switches, water heaters, thermostats and TVs. Customers are also able to see daily, weekly and monthly trends.

Alexa Proactive Hunches

According to the company, Alexa has helped millions of customers with hunches so they don’t forget things like locking the front door at night, or turning off the light in the basement. Now, customers can choose to have Alexa proactively act on her hunches without having to ask.

For example, Alexa can automatically adjust the thermostat, turn down the water heater, or turn on your robot vacuum while you’re away from home. Learn more about hunches in the video below.

Last year, Amazon added a new “Alexa for Residential” service that targets apartment dwellers with smart home functionality.

This article originally appeared on SSI sister site CE Pro.

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About the Author


Jason Knott is Chief Content Officer for Emerald Expositions Connected Brands. Jason has covered low-voltage electronics as an editor since 1990, serving as editor and publisher of Security Sales & Integration. He joined CE Pro in 2000 and serves as Editor-in-Chief of that brand. He served as chairman of the Security Industry Association’s Education Committee from 2000-2004 and sat on the board of that association from 1998-2002. He is also a former board member of the Alarm Industry Research and Educational Foundation. He has been a member of the CEDIA Business Working Group since 2010. Jason graduated from the University of Southern California. Have a suggestion or a topic you want to read more about? Email Jason at

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