BROSSARD, Quebec — Global secure entrance control provider Automatic Systems recently announced two new hires: technical services manager Andrew Saabas and western U.S. regional sales manager Derek Whitis.
In his new role, Saabas is responsible for leading and supervising the technical support and service technician teams “to deliver high-quality, customer-focused technical services,” according to the company announcement.
This role “ensures tailored support solutions that enhance the overall customer experience and strengthen long-term customer relationships,” the announcement says. Saabas will also be responsible for “developing and implementing a certified partner training program to support the company’s partner network and ensure consistent service standards.”
Saabas has 20 years of experience in electronic security, having worked for several different integrators. Additionally, during a seven-year span, he focused on access control for the vehicle barrier/parking control space.
Derek Whitis (Photo courtesy of Automatic Systems)
Whitis will be working alongside Skip Williams to “help grow relationships with security consultants, integrators and key partners in the western U.S. secure entrance market,” according to the Automatic Systems announcement. He will “help enhance the company’s customer support while driving regional growth.”
After studying engineering and supply chain management at Purdue University, Whitis served for several years as an account executive for a large security integration company, gaining expertise in designing and deploying security measures and improving operational efficiency.
He also completed six years of military service in the Army National Guard.
“Automatic Systems remains deeply committed to providing the highest level of customer support,” says David Enderle, Automatic Systems’ North American president and general director. “We are very pleased to welcome Andrew and Derek to our team. They each look forward to serving our customers and providing the high level of service and support that’s become synonymous with Automatic Systems.”
