Axis Communications Introduces Out-of-Warranty Repair Service


Axis Communications is now offering an out-of-warranty repair service, which offers fixed-rate repairs based on a three-tier pricing model, ranging from $75 to $250, after the three-year warranty expires.

By using the new service, customers will be able to ship Axis network cameras to the Axis Service Center to be evaluated and notified of repair costs. Once authorized, Axis will repair the cameras and ship them back to customers within 48 hours of their receipt.

Unless expedited shipping is requested, customers are not responsible for shipping costs.Axis continues to provide customer services such as support for members of its channel partner program through dedicated phone lines, priority E-mail support and 24-hour turnaround for in-warranty replacement.

The company is also offering the Axis Communications Academy, a network video education and certification program that has certified more than 1,200 Axis partners around the U.S. and at the Mikael Karlsson Training Center in Chelmsford, Mass.

If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!

Security Is Our Business, Too

For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add sales to your bottom line.

A free subscription to the #1 resource for the residential and commercial security industry will prove to be invaluable. Subscribe today!

Subscribe Today!

Get Our Newsletters