BANDAR SERI BEGAWAN, Brunei — Baiduri Bank, a member of Baiduri Bank Group and the largest conventional bank in Brunei Darussalam, has implemented HID Approve powered by the HID Authentication Platform across its consumer and corporate banking platforms.
The implementation offers “a single authentication source for customer identity,” according to the announcement.
“HID is thrilled to partner with Baiduri Bank to enhance its authentication and security infrastructure,” says Lena Abdelahad, vice president of the HID authentication business unit. “We are committed to providing solutions that help protect banking customers’ identities all while reducing complexity as part of our dedication to delivering innovative solutions that meet the evolving needs of the industry.”
“Banking is about people and meeting their needs, and we believe in striking a balance between the use of technology and customer experience,” says Simon Hansman, chief information officer, Baiduri Bank. “Baiduri Bank is proud to be the first bank in Brunei to leverage cloud technology to enhance our customers’ experience.”
Why Baiduri Bank Partnered with HID Global
Baiduri Bank realized an opportunity to undertake a digital transformation to help ensure the delivery of a smooth customer experience, which entailed updating its digital banking software to build upon a cloud-based authentication infrastructure.
Baiduri Bank integrated HID Approve powered by the Authentication Platform across its consumer and corporate banking platforms. Offering a single trusted authentication source for customer identity, HID Approve helps to reduce complexity with standards-based, scalable solutions covering the entire authentication journey.
HID Approve provides mobile authentication and transaction signing with robust security protocols, hardened through standards-based cryptography. Featuring customizable security policies to protect communication channels, HID Approve is backed by third-party security testing and independent audits.
HID Approve helps to deliver more seamless user experience, simplified compliance, flexible deployment and lower cost of ownership compared to traditional solutions.
“Given its experience with such projects and because HID Approve was already integrated with our core banking platform of interest, we felt HID was the best vendor for us,” says Henry Voon, head of IT systems, Baiduri Bank. “HID’s global brand recognition gave us confidence. The level of support HID provided, especially for implementing cloud-based projects, was key for our smooth launch.”
Baiduri Bank’s corporate and consumer channels are now secured with the HID Authentication Platform. The multi-channel, multi-tenant authentication integrates one solution across its whole business.
Currently, all Baiduri Bank’s customers are authenticated via HID Approve powered by the HID Authentication Platform.
