Bosch Provides New Support for Its Dealers
FAIRPORT, N.Y.
Bosch Security Systems is launching a new technical-support initiative for contractors and integrators in its dealer program. Those in the Bosch Certified Security Dealer (BCSD) program will now be able to access 24-hour technical support for all Bosch Security Systems products.
The new technical support works on an after-hours basis, with an answering service. A dealer or CCTV installer who calls after the normal operating hours can select an “emergency technical services” option and leave their technical quandary. They will then receive a call back from a technician within 45 minutes.
Bosch says it will make every measure to solve the technical problem, including shipping spare parts overnight.
If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!
Related Content
Security Is Our Business, Too
For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Commercial Integrator + Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add to your bottom line.
A FREE subscription to the top resource for security and integration industry will prove to be invaluable.
