Brink’s Home Security Opens Customer Care Center
IRVING, Texas
Electronic security provider Brink’s Home Security Inc.
recently opened its National Customer Contact Center in
Knoxville, Tenn. The facility is being staffed by 60 full-
time employees, which is expected to grow to 300.
The new call center,
announced last April, is expected to provide Brink’s
customers with monitoring services and the care they
deserve. From the Knoxville location, customer care
representatives will assist customers with billing
inquiries and questions about system operation and
equipment.
Located in the Pellissippi Corporate Center on Hardin Valley Road, the call center will complement Brink’s Home Security’s National Support Center in Irving, Texas. The new center will provide additional call capacity and enhance backup capabilities for Brink’s.
If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!
Related Content
Security Is Our Business, Too
For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add sales to your bottom line.
A free subscription to the #1 resource for the residential and commercial security industry will prove to be invaluable. Subscribe today!
